FAQs
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What makes Bouvier products unique?
Bouvier skincare is handcrafted in small batches using nutrient-rich ingredients from the hive. Every formula reflects our commitment to purity, craftsmanship, and classic American elegance.
Are Bouvier products really made by hand?
Yes. All Bouvier products are handmade in Maryland by our master apiarist, Neil, who oversees the entire process from hive to finished product.
Is there a connection to the Bouvier family?
The brand is inspired by a family lineage tied to the Bouvier name — a symbol of timeless refinement and thoughtful living. While we honor this heritage through our values and aesthetic, our products stand on their own for their quality and craftsmanship.
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Are your products natural?
Yes. We use high-quality natural ingredients, including honey, beeswax, propolis, and plant-based oils. Our formulas contain no unnecessary additives or synthetics.
Are your products cruelty-free?
Absolutely. We never test on animals, and our beekeeping practices prioritize hive health above all else.
Are your products safe for sensitive skin?
Many customers with sensitive skin love Bouvier. However, because our products contain natural ingredients such as honey and essential oils, we always recommend patch-testing first if you have known sensitivities.
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How is Bouvier committed to sustainability?
We use glass whenever possible, minimize plastic, and partner with ocean-cleaning programs that remove plastic with every product sold. Our Blue Glass Exchange program reduces waste by reusing our luxurious glass jars for future purchases and offering a discount to customers who refill or exchange their empty jars. Our ingredients are responsibly sourced and produced.
What does “Pull-a-Pound” mean?
For select products, each purchase funds the removal of one pound of plastic from the ocean. It’s one of the ways we go beyond sustainable packaging to create real environmental impact.
Are your lip balms plastic-neutral?
Yes. For our lip balms, we offset the small amount of plastic used by funding the removal of an equivalent amount of ocean-bound plastic.
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How long do your products last after opening?
Most Bouvier products stay fresh for 12 months after opening. Because our formulas are natural and small-batch, we recommend using them consistently for best results.
What’s the best way to store Bouvier skincare?
Keep products in a cool, dry place away from direct sunlight. Natural formulas stay at their best when treated gently.
Are your products suitable for men and women?
Yes. Bouvier is designed for all skin types and all genders. Our scents and textures are intentionally subtle and universally appealing.
How long does it take to see results from the face creams?
We recommend using the products consistently for 30 days for best results.
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Where do you ship?
We currently ship throughout the United States. For international shipping inquiries, please contact us directly.
How long will my order take to arrive?
Orders typically ship within 2–4 business days. You’ll receive tracking information as soon as your package goes out.
Can I return a product?
If something isn’t working for you, reach out to us within 14 days of delivery. We’re happy to help make it right.
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Do you offer wholesale or corporate gifting?
Yes! We love partnering with boutiques, hotels, spas, and organizations looking for premium, small-batch products. We offer beautifully curated gift boxes, custom assortments, and wholesale pricing.
Please email us for partnership details — we’d love to collaborate.How can I join The Hive ambassador program?
The Hive is our community of brand ambassadors who share a love for natural, luxurious skincare. As a member, you’ll receive exclusive perks, early access to new products, special discounts, and opportunities to earn rewards by promoting Bouvier.
If you’re passionate about wellness, beauty, and small-batch craftsmanship, we’d love to have you join. Reach out to learn more about becoming part of The Hive.What does it mean to become a Queen Bee direct seller?
Our Queen Bee program is designed for those who want to share Bouvier with their own community. As a Queen Bee, you can purchase products at a reduced rate for personal resale. It’s a great way to build a small business, support a handcrafted luxury brand, and earn income at your own pace.
If you're interested in becoming a Queen Bee, contact us — we’ll walk you through how to get started.